Storat.com offers and orders from local merchants and service providers. All the deals and orders bought at storat.com are refundable before the delivery of the service.
Storat.com is not responsible for the quality of the service provided by the merchants and service providers. However, we will do our best to assist. In case of a dispute, please write to us at firstname.lastname@example.org.
However, in exceptional cases and if a refund is the only option, STORAT reserves the right to offer all monies as STORAT credit.
Please note that refunds are not applicable in the following cases:
“No Show” shall mean any buyer who fails to arrive for a scheduled appointment. “Same Day Cancellation” shall mean any buyer who cancels an appointment less than 24 hours before their scheduled appointment.
Buyers who dont show up for their appointment without a request to cancel or reschadule at least 24 hours before their secheduled appointments are considered a "No Show" and will be subject to no show fee of up to the full amount of the order.
Request for cancellation, reschaduling and refund must be done from your personal dashboard on storat https://uae.storat.com/account/appointment.
If a promotion code (promo code) is used to receive deeper discount on the offer or order, the order becomes none-refundable.
Refunds and Cancellation Policy For Tickets
STORAT order for Ticket Deals cannot be exchanged, refunded or returned after the customer has received the order, unless the event is cancelled or moved to another date.
Refunds, Returns, Cancellation, Shipping, and Delivery Policy For Products
STORAT doesn't offer or allow selling physical products on Storat.com. Hence those policies are not applicable.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.Please allow for up to 45 days for the refund transfer to be completed.
Once the payment is made, the confirmation notice will be sent to you via email within 24 hours of receipt of payment.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
At STORAT, we promote third-party businesses on our website. This agency agreement means we collect money from customers on behalf of the business, and then distribute STORAT orders for goods and services to be provided by these businesses. The nominated Service Provider (not STORAT) is the seller of the product or service and is solely responsible for honouring any STORAT order you purchase. STORAT makes no warranty about the standard or quality of any product or service. We base our promotional material on information provided by the business and its affiliates. Please be careful with your STORAT orders and the codes displayed on them. Anyone you provide these codes to can redeem your STORAT order. Once redeemed, a STORAT order cannot be used again. If you provide these codes to a business at the time of reservation and don’t honour that reservation time, the business may at its discretion consider the STORAT order redeemed. So please don’t be late.
SITE OPERATION: United Arab Emirates is our Country of Domicile. STORAT controls this Site from the U.A.E. STORAT makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.
NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain STORAT’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. STORAT will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.
LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. STORAT has no control over these sites or the content within them. STORAT does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. STORAT does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against STORAT for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at email@example.com.
COPYRIGHT POLICY. STORAT may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
You acknowledge and agree that STORAT will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At STORAT’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to STORAT or perfect these rights, titles or interests in STORAT’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. STORAT MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. STORAT ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. STORAT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF STORAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF STORAT WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.
LICENCE GRANTED TO YOU. By providing materials to STORAT, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted STORAT an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. STORAT may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against STORAT for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to STORAT. Any communication or materials you send to STORAT will be treated as non- confidential and non-proprietary and may be disseminated or used by STORAT for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.
ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. STORAT is not responsible for the acts or omissions of any advertiser or sponsor.
Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.
Storat Commercial Brokers LLC
9:00 AM to 7:00 PM Sunday to Thursday
Except for public holidays
Al Neyadi Building, 5th Floor, Abu Dhabi, UAE, 64095